QSAN PRO Services XCubeDAS (XD5312/5316/5324/5326) 9×5 NBD Spare Parts Replacement (3 Years)

QSAN PRO Services XCubeDAS (XD5312/5316/5324/5326) 9×5 NBD Spare Parts Replacement (3 Years)

QSAN PRO Services (Spare Part Replacement) for the XCubeDAS (XD5312/5316/5324/5326) – 9×5 Next Business Day Spare Parts Replacement (3 Years). Give your customers peace of mind and reduce downtime risk with QSAN-backed support; resellers and MSPs can bundle this service with the hardware to deliver a complete, SLA-backed storage solution.
Important: The service contracts cover only the QSAN diskless systems. Service contracts for NVMe SSD and SAS HDDs should be purchased separately.The NBD service pricing listed herein applies to the following major cities in Australia: Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Hobart, and Darwin.
Applicable Model: XCubeDAS (XD5312/5316/5324/5326)
Service Type: Spare Part Replacement
Service Description: 9×5 Next Business Day Spare Parts Replacement (3 Years)
Number of Years: 3 SLA
Technical support will be provided during business hours. A FRU replacement part will be shipped to site with delivery/ETA end of next day (‘pick&return’ arrangement)
Support Response Time: 4h to begin diagnosis
Support Availability: Mon-Fri; 9 AM – 6 PM